Podcast

October 9, 2026

25 min watch

Sharesies’ Shared Lunch talks global growth with Gentrack CEO Gary Miles

Gentrack CEO Gary Miles recently joined Garth Bray on Sharesies' Shared Lunch podcast for a wide-ranging conversation about what it takes to build a global technology business from New Zealand, and where Gentrack is headed next.

Gary talks through Gentrack's growth over the past five years, from around $100 million to approximately $230 million in revenue, and the thinking behind expanding into 40 countries while continuing to invest in new technology and capability.

The conversation covers Gentrack's AI-enabled platform g2, how it is helping utilities modernise billing and customer engagement, and how the business is positioning itself for the next phase of change in the energy and water sectors.

Gary also talks about the acquisition of Factor, why the business was a strong strategic fit for Gentrack, and what Factor's pricing and forecasting capability brings to Gentrack's existing customer base.

For Factor customers and prospects, this episode provides useful context about the scale and ambition of the business now behind the platform, and the opportunity that creates for utilities globally.

Listen to the full episode here: https://www.youtube.com/watch?v=KSYkF5HX2yw

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